Legal and Regulatory Information

At Highline, we are committed to providing accurate policy and legal information for all of our customers.  You’ll always find the most up-to-date policies, legal documents, tariffs and more right here on our website.

Acceptable Use Policy

Read our policy about how to properly use the Highline network as well as information about inappropriate use and misuse of the the network.

CALEA Compliance

In compliance with CALEA, Highline’s equipment, facilities and services have surveillance capability to assist law enforcement.

Compliance with FCC Accessibility Requirements

In compliance with the requirements of the Twenty-First Century Communications and Video Accessibility Act of 2010

Copyright Infringement

Learn more about your rights and the actions Highline is required by federal law to take if copyright infringement claims are filed.

Internet Fraud Complaints

Visit official government web resources to report and learn about internet fraud.

Lifeline and Tribal Link Up Guidelines

Learn about the guidelines for eligibility, application prerequisites, and annual eligibility verification process.

Interconnection Agreements

Postings of PUC Approved Interconnection Agreements.

Kari’s Law & Ray Baum’s Act Compliancy Statement

Learn more about Kari’s Law & Ray Baum’s Act Compliancy.

Network Disputes & Pricing

Highline belongs to an alliance of independent cable providers striving to retain flexibility and fair pricing in cable television programming. To learn more, visit

Privacy Policy

Highline is committed to your privacy.  Review our policy on how we store, protect, and distribute your personal information.

Red Flag Compliance

Highline actively works to detect, prevent and mitigate identity theft.

Terms of Use and Conditions

Read our terms of use and conditions for Highline products and services.

Wireline Broadband Internet Transport Service Information

Rates, Terms and Conditions

Network Transparency Statement

Information on Highline’s stand on net neutrality.

Advertising USF

State and Federal requirements.