Legal and Regulatory Information
At Highline, we are committed to providing accurate policy and legal information for all of our customers. You’ll always find the most up-to-date policies, legal documents, tariffs and more right here on our website.
Acceptable Use Policy
Read our policy about how to properly use the Highline network as well as information about inappropriate use and misuse of the the network.
In compliance with CALEA, Highline’s equipment, facilities and services have surveillance capability to assist law enforcement.
Compliance with FCC Accessibility Requirements
In compliance with the requirements of the Twenty-First Century Communications and Video Accessibility Act of 2010
Learn more about your rights and the actions Highline is required by federal law to take if copyright infringement claims are filed.
Internet Fraud Complaints
Visit official government web resources to report and learn about internet fraud.
Lifeline and Tribal Link Up Guidelines
Learn about the guidelines for eligibility, application prerequisites, and annual eligibility verification process.
Postings of PUC Approved Interconnection Agreements.
Kari’s Law & Ray Baum’s Act Compliancy Statement
Learn more about Kari’s Law & Ray Baum’s Act Compliancy.
Network Disputes & Pricing
Highline belongs to an alliance of independent cable providers striving to retain flexibility and fair pricing in cable television programming. To learn more, visit TVOnMySide.com.
Highline is committed to your privacy. Review our policy on how we store, protect, and distribute your personal information.
Red Flag Compliance
Highline actively works to detect, prevent and mitigate identity theft.
Wireline Broadband Internet Transport Service Information
Rates, Terms and Conditions
Network Transparency Statement
Information on Highline’s stand on net neutrality.
State and Federal requirements.